GIFT VOUCHER
Give the gift of creative learning, the crafty joy that keeps giving. New skills are the new black and who wouldn't love getting their craft on at The Craft Parlour at our beautiful Miami Studio The perfect gift for every occasion!
PLEASE NOTE - GIFT CARDS ARE DELIVERED VIA EMAIL AND A SEPARATE EMAIL CONTAINS A CODE THAT YOU REDEEM AND ENTER INTO THE DESIRED WORKSHOP AT CHECK OUT!
You will also receive an email with a digital copy of the gift card to print out if you need to.
Our gift cards have no additional processing fees.
Valid for 3 years from the date of purchase.
Gift Vouchers are not transferable or cash refundable.
GENERAL TERMS AND CONDITIONS
We understand that life moves fast and things can change, so we want to be clear about our terms and conditions up front.
Your seat is secured once we receive full payment so check your email address carefully and look out for an automated confirmation email. If you didn't receive a confirmation email after your payment, check your junk mail. Otherwise, contact us at hello@thecraftparlour.com.au.
Please set a reminder and double-check workshop dates and times here through our website. We do not send reminder emails. You have purchased a ticket and we have held this spot for you, purchased materials and turned others away, so we can not issue credits or a refund if you do not attend. Feel free to contact us anytime to clarify session times - hello@thecraftparlour.com.au
Credits or Class Transfers - 7 or more days notice
You can transfer your ticket to another workshop, providing you give us 7 or more days notice. You can only transfer a ticket once. If the new workshop is a higher cost, you will need to pay the difference. If the new workshop is a lesser cost, we will provide a gift card for the difference.
If there is no suitable workshop, you can transfer your ticket to a gift card. The gift card will be for your ticket price, excluding the booking fee.
Credits or Class Transfers - less than 7 days notice
If you can no longer make a class and it is less than 7 days away, we have already purchased materials and it is too late for us to resell your ticket. We encourage you to send a friend along to take your spot or gift someone your ticket and make their day!
In some cases we may be able to give you the materials to complete the workshop at home. Please email us at hello@thecraftparlour.com.au to check.
Refunds
We cannot provide a refund due to changes in your circumstances or availability.
Workshop Cancellations or Changes by The Craft Parlour
As you would expect, we have class minimums to meet. If we do not meet them and need to cancel or reschedule a class, we may do so at any time, usually a day or two before the scheduled workshop.
If we cancel or reschedule your workshop for any reason, you will be offered the choice of a refund, a reschedule or a gift card to the value of your ticket price, including booking fee.
Photography and Filming
We may wish to photograph or film the workshop and reserve the right to do so for the purposes of promoting future workshops or otherwise. You consent to us (or any other person attending the workshop) photographing or filming you and any persons attending the workshop with you.
Please speak to our artist or host in the studio if you do not wish to be photographed.
If you would like to check out the full terms and conditions, you can find them here. Thanks for stopping by and we hope to see you soon!